INTERNATIONAL EXPERIENCE OF POST-CONFLICT PUBLIC ADMINISTRATION: OPPORTUNITIES FOR UKRAINE
DOI:
https://doi.org/10.34132/mspc2025.02.13.16Keywords:
public administration, civil service, social capital, trust, integrity, openness, accountability, citizen participation.Abstract
The materials present a theoretical and methodological analysis of the concept of public governance through trust, within which social capital is interpreted as a strategic resource for effective public service. It is shown that trust is a key condition for the effectiveness of reforms, the legitimacy of power, and the stability of public governance institutions. The study presents an interdisciplinary approach that combines an analysis of international practices of trust-based governance in Finland, Denmark, Estonia, and Canada with an assessment of the compliance of Ukrainian regulatory and legal frameworks with the principles of transparency, integrity, and accountability. It identifies the internal and external dimensions of social capital that shape trust-based relations between the state and citizens, and outlines directions for developing trust through ethical leadership, open data, citizen participation, and digital interaction.
References
Putnam, R. (1993). Making Democracy Work: Civic Traditions in Modern Italy. Princeton University Press. Retrieved from: https://press.princeton.edu/books/paperback/9780691037387/making-democracy-work [in English].
Fukuyama, F. (2000). Social Capital and Civil Society. IMF Working Paper. Retrieved from: https://www.imf.org/external/pubs/ft/wp/2000/wp0074.pdf [in English].
Building Trust in Public Institutions. (n.d.). (2021). www.oecd.org. Retrieved from: https://www.oecd.org/gov/building-trust-in-public-institutions.htm [in English].
Public Sector Reform and Citizen Trust. (n.d.). (2023). openknowledge.worldbank.org. Retrieved from: https://openknowledge.worldbank.org/entities/publication/1a63a41d-7e7f-56b2-b5a5-7a6c6c9f3e74 [in English].
Ukraine Country Programme Document 2024-2027. (n.d.). (2024). www.undp.org. Retrieved from: https://www.undp.org/sites/g/files/zskgke326/files/2024-06/Ukraine%20CPD.pdf [in English].
Edelman Trust Barometer 2024: Global Report on Institutional Trust. (n.d.). (2024). www.edelman.com. Retrieved from: https://www.edelman.com/trust/2024/trust-barometer [in English].
Zakon Ukrainy «Pro derzhavnu sluzhbu» No. 889-VIII vid 10 hrudnia 2015 roku [Law of Ukraine «On Civil Service» No. 889-VIII of December 10, 2015]. zakon.rada.gov.ua. Retrieved from: https://zakon.rada.gov.ua/laws/show/889-19 [in Ukrainian].
Antykoruptsiina stratehiia Ukrainy na 2023–2025 roky: Zakon Ukrainy No. 332-IX vid 20 chervnia 2023 roku [Anti-Corruption Strategy of Ukraine for 2023–2025: Law of Ukraine No. 332-IX of June 20, 2023]. (n.d). (2022). nazk.gov.ua. Retrieved from: https://nazk.gov.ua/wp-content/uploads/2022/08/Antykoruptsijna-strategiya-na-2021-2025-rr.pdf [in Ukrainian].
Kontseptsiia rozvytku tsyfrovoi derzhavy: Rozporiadzhennia Kabinetu Ministriv Ukrainy No. 67-r vid 17 liutoho 2022 roku [Concept for the Development of a Digital State: Order of the Cabinet of Ministers of Ukraine No. 67-r of February 17, 2022]. www.kmu.gov.ua. Retrieved from: https://www.kmu.gov.ua/npas/pro-skhvalennia-kontseptsii-rozvytku-tsyfrovoi-derzhavy-67r [in Ukrainian].
Good Governance: Finnish Society Is Based on Trust. (n.d.). (2023). toolbox.finland.fi. Retrieved from: https://toolbox.finland.fi/themes/functionality-and-wellbeing/good-governance-finnish-society-is-based-on-trust [in English].
Official Danish Public Consultation Portal. (n.d.). (2024). hoeringsportalen.dk. Retrieved from: https://hoeringsportalen.dk/ [in Danish].
X-Road: Interoperability Services. (n.d.). (2024). e-estonia.com. Retrieved from: https://e-estonia.com/solutions/interoperability-services/x-road/ [in English].
Trust and Transparency Strategy. (n.d.). (2024). www.canada.ca. Retrieved from: https://www.canada.ca/en/government/system/government-wide-reporting-spending-operations/trust-transparency/government-canada-trust-and-transparency-strategy.html [in English].


